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Operational Intelligence: Linking Your Business Processes to Performance for Increased Insight

  
  
  
Linking Processes to Performance

When my CTO, Dr. Dale Skeen, told me that he’d be attending this year’s Gartner BPM Summit in Baltimore, MD, I thought to myself, “What might this event mean for the future of Operational Intelligence (OI)?” OI’s strength lies in being able to effectively integrate all three critical components of OI: Business Process Management, Complex-Event Processing, & powerful visual dashboards. So I asked Dale, who replied:

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