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Leading Research Firm Highlights TXU Energy’s Operational Success in Case Study

TXU Energy Case Study

TXU Energy, the largest retail supplier of electricity in the State of Texas, is the subject of a new case study from Gartner Research, Inc., a leading IT research and advisory company. TXU Energy improved customer service and reduced customer churn by implementing a real-time, Operational Intelligence (OI) solution. TXU Energy used a real-time OI suite for complex end-to-end business process visibility in a virtual enterprise.

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